Legal
Privacy policy
How Mia Healthcare collects, uses and protects your personal information under POPIA.
Last updated 6 October 2026
Information Officer
Our Information Officer is Tyler Stenning. Contact: info@miahealthcare.co.za. Use this address for access, correction, deletion or objection requests about your personal information.
What this website collects
The public website may collect general enquiry details: name, email, phone and message. Please do not submit ID numbers, medical history or clinical photos through website forms.
Patient intake and clinical data
Booking, consent and clinical intake are processed by the Mia Healthcare platform and clinical systems, not stored in the marketing website database.
Retired upload forms
Legacy public upload areas (patient consent, aligner case files, client info) have been retired from the marketing site. After you book, complete consent on Mia’s secure booking pages (the link is in your confirmation email). You can also contact your clinic.
Cookies and analytics
We use analytics to understand how the website is used. Non-essential cookies stay off until you accept them in the on-site banner. You can change your choice at any time:
Access to records (PAIA)
Requests for access to records are handled under the Promotion of Access to Information Act, 2 of 2000 (PAIA). Send requests to the Information Officer above.
Information Regulator
If you believe we have not handled your personal information correctly and we have not resolved your concern, you may complain to the Information Regulator (South Africa) at inforegulator.org.za.
Your data
Questions about your data?
Our Information Officer, Tyler Stenning, will answer you personally.